28.2.09

Iggy Discovers USB Networking

My new laptop is fantastic, with it's nice new squeaky-clean operating system it runs like a dream. But it wasn't long before I had to face the technical challenge of getting all my old data from my old desktop computer (which was bursting at the seams with data!) onto my new laptop.

I was also intending to format and give away my old computer, so I could not afford to lose any of this data in the process.

I sat down at my old computer and listed all of my important files to assess exactly what and how much data I needed to transfer over to the new laptop.

Including my pictures, MP3's, Office documents, work backup's and so on, I was looking at transferring about 20 Gigabytes worth of data, it seems to build up so quickly! Thank goodness for my new laptop's 100 Gigabyte Hard Drive, which will allow me to transfer all of my data to it and still have room for a lot more. I know that the main application programmes (Word, Excel and so on) from my old computer will all have to be reinstalled on to the new laptop from their original install disks, but how do I get all the rest of the data over to the new laptop?

Floppy disk? - no way, even if my laptop had a floppy disk drive I would need about 14,000 disks!

CD or DVD? - Both my new laptop and my old computer have CD ROM drives, to get all my data over using CD's I would need about 30 disks as well as some software to package all the data up nice and tidily across the 30 disks, viable but a lot of work and time needed. DVD's would be better but my old computer does not have a DVD drive! There must be an easier way.

USB Memory Stick? - Not really a viable option, the maximum capacity of the USB Memory Stick that I can afford is 512MB, so this would require about 40 swaps from the old computer to the new and as my old computer is only USB1.1 which transfers at 1.5 mega bytes this process is going to be possible but really slow.

Networking? - Apparently I could network my two machines together with a Cross Wired Network lead and a copy of Networking Computers for Dummies, but unfortunately my old dinosaur of a computer does not have a network card! Network cards are cheap enough but I still don't want to spend any money on this old computer and really don't fancy fiddling around inside the desktop. Although it does sound good to be able to connect the two computers together and transfer the data through the cable.

This is when I came across a very handy cable called a USB Data Link Cable. Apparently I can just plug one end into the USB port on my old PC and the other end into the USB port on my new laptop and then as if by magic, I should have a USB Network between both computers. Now this sounds more like it! Both my computers have USB ports and even though my old computer is USB1.1 and my new laptop is USB2.0 the cable should work anyway, although the transfer rate will only be at the lower USB1.1 speed.

After finding more about this cable on the Internet I found out that it is also known as a USB File/Data Transfer Cable. Once connected, the transfer of data is done quickly and effortlessly by simply dragging and dropping files from one window to another, just as you normally would when moving files around on your system. So I ordered one online right away.

The USB Data Transfer Cable arrived the next day and I got down to the business of getting the thing to work, the hardest part was working out the blatantly translated instructions. All I had to do was install the included software from the CD, once only on each of my computers, then plug the cable into a USB port on each computer and run the software. Two Windows Explorer type windows appeared, one showing files on the laptop and the other showing files on the PC, then I simply dragged and dropped files between the two computers.

I was amazed, this USB cable solution was fantastic. It was so easy to set up and turned out to be the cheapest option by far at only ?15 and much less hassle than any other option, almost too good to be true, magic!

Article by Iggy Quazi director of Ecommerce business Mouse2House based in Essex, England stocking a wide range of digital imaging devices. For more info visit the Mouse 2 House company website at http://www.mouse2house.co.uk where you will find the latest in digital media products.

26.2.09

Is a Web Based or Online CRM Solution Suitable For You?

There are compelling reasons for you to consider an online CRM (Customer Relationship Management) solution: You can access your business 24x7 from anywhere with an internet connection; the price sounds right and online applications are quick to deploy and maintain. The growing popularity of online software applications is not abatting, and online CRM solutions are leading this trend.

But online software applications, sometimes referred to as hosted, OnDemand, SaaS (software as a service), web based applications, are not suitable for everybody.

Firstly you need bandwidth - lots of it. If you don't have access to broadband internet, hit the 'back' button now, don't bother reading any further and remove any online CRM applications from your wishlist. Bandwidth constraints are sure to frustrate and deter your users, setting back your CRM initiative considerably.

CRM applications are often used real-time with your client on the other end of the phone, waiting as you navigate your way around the system. It defeats its purpose if this is unbearably slow. Simulate a few typical real-world situations when evaluating the software

As many businesses look to reduce their overheads, the one obvious area for cutting costs is the real estate that accomodates the sales department. These guys should be on the road selling, not sitting behind a PC or hanging around the water cooler.

There are a few questions you need to ask yourself, and of your potential vendor, before you even get to looking at feature specifics:

*Can you import your data easily? Your existing records that currently reside in Excel; your imminently redundant contact manager, accounting system or other database - can they be imported/converted to the online CRM solution?

*How customizable is this software? Can you create your own user-defined fields and reports?

*Do you to need to synchronize your data with other software or devices, like MS Outlook, or your Palm? If so, does this online CRM support this?

*As the amount of data your database needs on their server will affect your monthly premiums, get some indication of projected costs. How much disk space does each record typically take up and how many records do you think your database will grow to in 2 or 4 years?

*How comprehensively can you retrieve your data from their server?

*Can you work their online CRM in offline mode as well, or is your business expected to grind to a halt every time the net is down? Do they offer an in-house version that you can run on your own server and PC's?

*What is the minimum duration of their contracts? Will you be locked into a one year agreement whether you like it or not?

*How is your data backed up, and how often?

*Can you maintain your own copies of your database?

*How reliable are their servers? Are they housed in a datacenter? What sort of uptime can you expect?

*What are their security policies? How secure is your data from prying eyes and hackers, and can you prevent your own users from downloading/exporting the data from the system?

*How, and how frequently, do you back up the data?

*What are your client side system requirements? What hardware configurations, operating system and versions are required of you?

*How long has their business been in existence, and can they furnish you with reference sites?

Fortunately online CRM solutions are relatively quick and easy to deploy and test so you can arrive at a decision fairly painlessly.

Once you have satisified yourself that the proposed online CRM solution meets these basic requirements, you can start matching their feature sets to yours.

Perry Norgarb has specialized in Small Business CRM and Sales Automation solutions for the last 15 years.

Contact him or find out more about CRM, Contact Management and other Sales Tracking software tips and solutions for small businesses at: http://www.smallbizcrm.com

You are free to re-publish this article as long as this bio box and copyright remain intact and links live. ? 09 February, 2006.

24.2.09

Don't Byte the Phish Bait: How to Avoid Phishing and Other Internet Scams

As if we didn?t have our hands full enough with viruses, adware, spyware, trojans and all the other nasties, we also have worry about phishing?!

What is phishing, and why should you care?

The word is pronounced fishing. When someone phishes, their goal is to lure people into giving them personal or financial information that they can use to their advantage. Their motivation is greed.

A common ploy is to send out an e-mail that is made to look like it's from a legitimate financial institution (such as PayPal, or your bank). The text of the e-mail gives some reason why you should click on the link they provide in the e-mail and log into your account on the Web page it takes you to.

If you do log into your account like they want you to, you're the phish, and you took the bait -- hook, line, and sinker.

The goal of the phisher is to get you to give them your bank account logon name and password. They use legitimate-looking e-mail to send people to legitimate-looking Web sites, where they capture and record your username and password as you type it in. As soon as they have that, they can log into your bank account and conduct transactions, just as if they were you.

How do you avoid falling prey to these tricksters? The very fact that they are asking for your account information marks them as imposters. Banks and other institutions and businesses don't contact their customers to update account information. They wait until the next time their customer goes to them.

Think about it: Have you ever received a phone call or letter from your bank asking you to contact them so they can verify something about your account? If they don't contact you by telephone or regular mail, why would they do so in e-mail?

Our rule of thumb is, if we receive ANY e-mail asking us to go to a Web site and log onto our account, we automatically assume it's a phishing attempt and delete it, 100% of the time. No exceptions. The very request itself is like a big red sign that says Phishing Attempt!

Phishers don't always try to pass themselves off as financial institutions. Businesses like eBay and amazon.com are also represented in phishing scams. Mortgage companies are another target. Phishers send e-mails offering low rates on on mortgages or other loans to lure people into going to a false Web site and typing in their Social Security number. Another ploy is to offer low-interest credit cards, credit reports, or credit repair -- anything that will get you to enter your Social Security number or other personal or financial information.

Most Internet threats are handled with software, like anti-spyware or anti-virus software. Phishing is different: Your best protection lies between your ears. Train yourself to be habitually aware of phishing possibilities. Don't automatically click the link in an e-mail and do what they tell you to do. Raise your suspicion level. Don't be paranoid, but do be careful.

If you receive an e-mail that wants information from you, and you really think it's legitimate, be smart. Call the business or institution on the phone to check. If it is a fake request, they will be very glad that you reported it to them. Phishing hurts them as well.

If it turns out the e-mail really is from them, then it's an opportunity for you, the consumer, to tell them that their practice of requesting information through e-mail is making them susceptible to phishing attempts. It is important to communicate with the companies you have accounts with. Consumers and businesses can work together to create a safer Internet.

You can see some examples of phishing attempts at our web site.

Sylvia Breau is a long-time computer consultant to small businesses. She is committed to helping computer owners break through the technology gap that occurs when regular people can't understand what computer geeks are saying. In the case of Internet security, this technology gap is beyond being simply frustrating or costly. It becomes downright dangerous. The author wishes to convey to all computer users the importance of devoting just a bit of time and energy to knowing what they need to do and have to stay safe online.

Please see our Six Steps to Internet Security, a practical, easy-to-use guide to online safety.

For a snapshot of your computer security, please use our Computer Security Score Card.

22.2.09

Significantly Reduce Your Battery Costs With Lithium Ion Batteries

Lithium ion batteries are a great thing to buy if you want to cut your battery costs. They are not a new invention, they were first made in 1912. there are a huge amount to different batteries available from the smallest ones to some really big industrial type. For the amount of power that they are able to store. Most other types of power storage units are much bigger than Lithium ion batteries. The other main batteries that could be used for the same thing are much heavier. Lithium ion batteries high capacity is due to the material that they are made of. Lithium ion batteries do not suffer from a high discharge rate and are very practical for storing energy efficiently as well.

One thing that is a problem is that they only last for a certain amount of time and this does not always depend on how much they are used. They can lose as much as 20% of their ability to store energy every year. This means that even if they are not used that much they will still not last indefinitely. The amount of capacity that they lose also depends on the amount of heat that they are kept in. If it is higher than they will lose more than if it is lower. In products where the is not much air movement, this might be an even greater concern. For example this may be a problem with electrical items such as cameras.

This can be a problem for where the battery is not used that often but is can be important when it is needed for emergencies such as power outages. As the battery does not store well over extended amounts of time, it is possible that when they are needed they will not be usable. But for things that are used and recharged on a regular basis such as for portable electrical equipment, they are very good. But there is not always a slowing amount of capacity when they are getting old and it is possible for them to just not work without any reason being obvious.

For jobs where the batteries are required to be light weight as well as being reusable, then lithium batteries are ideal. But if a battery is needed to be very reliable or to remain unused for a long time then they might not be the right batteries for it.

For more information on lithium batteries, video batteries, sealed lead batteries, phone batteries and UPS replacement batteries please visit The-Battery-Store.info

20.2.09

VPN Software

VPN is a private communications network, which is used within a company, or by many different companies or organizations, for communicating over a public network. VPN software is provides a connection between a user?s computing device and a host VPN server. This software allows accessing Internet and extranet sources that are restricted to certain IP addresses. VPN Software is also sometimes called a Gateway.

VPN Management cannot be complete without a thorough investigation into the software issues. VPN software relieves the users from having to carry a token around. The software tokens have other advantages too. They are considerably cheaper. They can be mass deployed. They are also easier to develop the hardware. Only Web links are needed for multiple people to work on the development of the software. It can be reproduced using provisioning software. VPN Software plays a vital role in the financial position of a company. The software needs to be periodically updated. Since encryption is performed in the software, network throughput will be affected, based on the size of the processor. The software tokens are not as user friendly as the hardware ones. In the software token, when the user inputs his PIN, the token presents the user with a pass code. The user has to copy and paste this pass code from the token to the application he's accessing

A few things need to be done to keep the software updated. Updates and patches to the VPN software, client software and server software must be kept track of. The update must be pushed out of reach of a remote user. Security of the VPN should be maintained. A plan of action must be ready incase a server?s security is ever compromised. The VPN software offers the privacy needed for communicating while using a public network and between servers behind the firewall. Network protection policies are enforced regardless of where the remote user is located, or how the user is accessing the server -- by dial-in, local network or Internet access.

VPN provides detailed information on VPN, SSL VPN, VPN Client, VPN Software and more. VPN is affiliated with Secure Remote Access.

18.2.09

How To Become A Cisco VPN Specialist

There's quite an emphasis on security in today's networks, and that's reflected in Cisco's certification tracks. Cisco offers a CCIE Security track and the Cisco Certified Security Professional (CCSP) intermediate-level certification, but there is no real equivalent to the CCNA on the security side. Instead, Cisco offers several different Security Associate certifications.

The good news is that you?ve got a lot of security specializations from which to choose; the bad news is that you?ve got a lot of choices! In choosing a specialization, take some time to choose a certification that will be of practical use to you in your current position or in your ?dream job?.

One of the more popular Security Associate certifications is the Cisco VPN Specialist certification. This two-exam track consists of a Securing Cisco Network Devices (SND, 642-551) exam and a Cisco Secure Virtual Private Networks (CSVPN, 642-511) exam. To earn the Cisco VPN Specialist exam, you must hold a valid CCNA certification.

What should you expect on these exams? On the SND exam, expect to be grilled on basic security features on both switches and routers, as well as VPN 3000 concentrators, PIXes, and IDS/IPS Sensors. You'll need to be ready to configure and troubleshoot basic AAA configurations, access-lists, syslog, AutoSecure, and much more. You should also be solid with IPSec.

IPSec will also be part of your CSVPN exam. As you'd expect, you'll also be expected to be quite good with the VPN 3000 Concentrator series, including browser configuration, creating users and group, the Windows VPN Software Client, and more.

This is a demanding certification that is an excellent addition to your resume and your skill set. For the latest on this and other Cisco certifications, you should regularly visit the Learning & Events section of Cisco's website. As a Cisco certification candidate, it's your responsibility to stay current of any additions and changes to Cisco's certification paths - and it's good for your career!

Chris Bryant, CCIE #12933, is the owner of The Bryant Advantage, home of free CCNP and CCNA tutorials, The Ultimate CCNA Study Package, and Ultimate CCNP Study Packages. For a FREE copy of his latest e-books, ?How To Pass The CCNA? and ?How To Pass The CCNP?, just visit the website! You can also get FREE CCNA and CCNP exam questions every day! Pass the CCNP exam with The Bryant Advantage!

16.2.09

Cisco PIX Technology

Ciso PIX Security Appliance.

Cisco PIX Security applications can enforce policies on users and applications.

Cisco PIX can protect you from many different network and Internet based attacks.

Cisco PIX offers secure connectivity, using methods such as SSHv2 Secure Shell Two and VPN virtual private networks.

This is fairly easy to setup.

Cisco PIX can provide you with secure VOIP voice over internet protocol. IPSec or Internet Protocol Security IPSec can be setup for VPN's.

Cisco PIX Security appliances provide multiple layers of security. This hardware/software based solutions is designed to look for anomolies aka weird traffic thats not normal on your network, which could be an indication of a attack.

There is over thirty different engines looking for different attack signatures.

The current version is Cisco PIX appliance version 7.0

Here are some of the feautures:

You can rollback previous configurations in IOS.

QOS- Quality of Service

You can update software on the fly with bringing down the hardware. No rebooting.

VPN client security

Layer 2 transparent firewall.

This is really interesting 3G mobile security services.

You can configure the firewall to block instant messaging, point to point networking P2P.

You have the ability to block applications trying to tunnel thru your network with encrypted traffic.

Cisco PIX provide rich statefull packet inspection PIX can protect your voice, data, and video traffic.

Version 7.0 also supports IKE or Internet Key Exchange.

Everything can be managed from Cisco Adaptive Device Manger which can be console and web based.

Benjamin Hargis CEO Phuture Networks http://www.phuturenetworks.com
http://www.computersecurityadvice.com/

14.2.09

What is a Virtual Private Network?

A Virtual Private Network, or VPN, is a way of using the Internet to provide remote users with secure access to their network. Data is scrambled as it?s sent through the Internet ensuring privacy. In other words a business which may be located in New York can use the company?s network to send encrypted information to different branches of the business located in other parts of the country.

Information doesn?t have to be sent office to office either. An individual choosing to work at home can have all of the same amenities (programs, email, etc) as working in the office, thanks to a VPN. Because all data is scrambled prior to being sent, and decrypted once it reaches its destination, there?s no fear of interception since only authorized users can view the information.

With a VPN, data is carried over the Internet through a process called tunneling. Tunneling is when a package is placed within another package before it?s encrypted and sent to its destination. The path in which the packet travels is called a tunnel.

A firewall can be set up to prevent a barrier between a private network and the Internet. The firewall can be set up to only accept certain information and also reject packets containing unwanted information. For purposes of security, the firewall should be set up prior to installing a VPN.

The Benefits of a VPN are:

-Increased Productivity
-Improved Security
-Lower operational costs
-Simplified Network Topology
-Opportunities for Global Networking

While there are plenty of pros to setting up and using a Virtual Private Network, there?s also a con or two. For instance, someone with in-depth knowledge of network security and dealing with VPNs will have to be on staff or specialized training will be required to ensure things run smoothly. Also, different vendors might provide different technologies so not all networks may be compatible. For sure there are kinks to be worked out. Once they are however, it would be worth it to look into Virtual Private Networking for your business - especially if the benefits outweigh the risks.

James Hunt has spent 15 years as a professional writer and researcher covering stories that cover a whole spectrum of interest. Read more at http://www.vpn-guide.info

12.2.09

VPN Overview of Virtual Private Networks

Virtual Private Network is a network within a network. This is very popular with businesses that have people working remotely. Basically what we have here is a utilization of the network already provided by the internet. The internet infrastructure can be used as the network for remote employees to access their corporate systems.

Corporate environments have a far greater need for tight security. This is achieved by creating a VPN (virtual private network) on top of the normal internet connection. This type of connection allows for greater security and encryption. Only authenticated users can access the corporate network and the data being transferred cannot be intercepted.

So this VPN (virtual private network) connection is being run through the internet public network.

Two components are needed to make this scenario work. First, there needs to be a corporate server setup which has the server VPN software installed (and a good router with a firewall). The next would be to have the client VPN software installed on the remote employees machines. Once the client machine is on the internet, they would use the VPN client software to communicate to the corporate server VPN where authentication occurs. Once the server identifies the connecting client as a valid machine, access to the network is granted. From then on all information to/from the client to the server is traveling along this virtual private network and is protected by the additional layer of encryption and security provided.

Finally, there can be a cost savings if determining whether a leased line or VPN is for you. Leased lines can increase in price based on the geographic distance between sites. A virtual private network does not and in fact is more scaleable. (This is a general statement ONLY. It's best to consult with your communications broker prior to making this decision. A broker will be able to provide much more information when compared to speaking with a specific vendor)

VPN is definitely a viable option for businesses small and large that have remote employees, need site-to-site access with remote offices or secure dial-up connections.

This article is just a very general overview. You should use this only as a starting point to even determine whether or not this type of technology is for you. During your evaluation of this technology, you should consider what type of implementation your looking to do; remote access, site-to-site, secure dial-up. Additional areas to research would be security, firewalls, encryption, server type and IPSec (internet protocol security protocol).

Michael Weaver - http://www.fullservice-broadband-provider.com

The full service broadband provider is a service offered by Try Right Technology, Inc. This service provides unbiased informative information on broadband technology as well as local/long distance and cellular service. Copyright 2005

10.2.09

VPN

A virtual private network or VPN is a network that is used to connect nodes. It is constructed using public wires. Many systems enable users to create a network using the Internet. The Internet is used as a means of transporting data. Security mechanism such as encryptations and others are used to make sure that only an authorized person can access the data stored.

Many businesses deal with a global market rather than with just local clients. Most companies today have their business interests spread out across the country or around the world. These companies need a means to conduct fast, secure and reliable communication. VPN provides a convenient way to do so. It is a private network that uses a public network such as the internet to connect remote sites or users together. The VPN technology doesn?t use a leased line. Instead, it uses virtual connections routed through the Internet from the private network of the company to the remote site or employee. The advantage of VPN is that it provides an organization with the same capabilities as a leased line, but at a much lower cost.

VPN uses a shared public infrastructure. It maintains privacy through security procedures and tunneling protocols like the Layer Two Tunneling Protocol (L2TP). This protocol sends the data through a virtual tunnel, It encrypts the data before sending it and decrypts it on receiving it at the other end. Security can be further be tightened by encrypting the originating and receiving network addresses.

A secure VPN uses cryptographic tunneling protocols. This provides the necessary confidentiality, prevents unauthorized access and protects private data. Proper selection, implementation and usage of a VPN system can ensure secure communication over an unsecured network. There are many insecure VPN products on the market. Users should thoroughly investigate the products and how secure they are before purchasing any VPN technology.

VPN provides detailed information on VPN, SSL VPN, VPN Client, VPN Software and more. VPN is affiliated with Secure Remote Access.

8.2.09

Evaluating Bandwidth Choices Frame Relay vs VPN

Looking for bandwidth? That can be a daunting and frustrating task even in the best of situations. There's lots to consider in order to make the right decision for your needs. Below you'll find some help when evaluating Frame Relay vs VPN. Factors covered include Technology, Speed, Description, Application, Pros, Cons, and Costs.

~~~~~~~~~

Technology: Frame Relay

Speed: 56 Kbps - 1.544 Mbps

Description: A high-speed, packet based, data transmission service used in wide area networks (WANs) to connect multiple locations.

Application: Used to connect multiple locations to a main location or to each other.

Pros: Cheaper alternative to private line connections. Ability to burst when needed. Widely available.

Cons: Up-front equipment cost can be prohibitive.

Costs: Frame relay monthly cost starts at around a few $100 per location for a stable, reliable system. Price climbs as speed increases. However....the pricing for these connections varies widely depending on the carrier, location of service and the application for which the connection is being used.

~~~~~~~~~~

Technology: VPN

Speed: 56 Kbps - 1.544 Mbps

Description: VPN is a software-defined network that runs over a shared public network and offers the appearance, functionality and usefulness of a dedicated private network, at a price savings.

Application: A highly flexible method of communicating between locations via a secure tunnel on a large public network. Is becoming an increasingly popular alternative to Frame Relay and Private Line.

Pros: A user can access the network from any Internet connection. VPNs often cost less and are more flexible and scaleable than competing technologies.

Cons: The availability and performance of a company's WAN is largely dependant on factors outside of their control.

Costs: VPN prices mirror that of dial-up or dedicated Internet Access. Cost of the VPN tunneling and encrypting is nominal. Expect to spend a few $100 at least for a stable, reliable system.

Michael is the owner of FreedomFire Communications....including DS3-Bandwidth.com and Business-VoIP-Solution.com. Michael also authors Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

6.2.09

Cisco Firewall PIX 501

This firewall is designed for homes and small businesses.This firewall can support up to ten users on a basic license from Cisco. It has a 133 MHz processor and comes with 16MB's of RAM. In addition it has 8MB of Flash RAM.

The Firewall also comes with 1 uplink port and a four port switch. It does not support Layer 2 transparent fire walling. It also does not support the routing protocol OSFP which stands for Open Shortest Path First. There is no VLAN-Virtual Local Area Network.

The PIX 501 allows you to setup a VPN-Virtual Private Network easily with the Cisco Easy VPN Server. It can support up to 5 VPN users at a time. NAT will hide the IP address of this device.

The firewall supports speeds up to 60Mbps bidirectional.

When you implement cryptography such as 3DES or DES it slows down the traffic.The PIX 501 can support anywhere from 50-unlimited users depending on your license.

Administrators can remotely troubleshoot the Cisco PIX 501, thru a CLI command line, or graphical interface. The software also contains a network topology map, and policy wizards. It supports up to 3500 concurrent connections. There are many security solutions available from Cisco.

Benjamin Hargis Phuture Networks http://www.phuturenetworks.com http://www.computersecurityadvice.com

4.2.09

I Know What You Did Last Session: Basic Applied Cryptography

While Janet was sitting in a cyber caf? sending emails to friends and surfing the web, there was a person sitting three tables away reading each email she sent before they ever got to the email server. During this period of time, the thief was able to get access to her bank account, passwords to several business websites, and her credit card number. Now imagine that you were the on sitting in the caf?. This scenario is not far from reality and is the main reason that using cryptography is so important in today?s technological world. Identity theft is a growing problem and there are ways you can help protect yourself frombecoming the victim.

Most people think that cryptography is an island in the magical land of make believe. However, cryptography is very real and not as complex as most would believe. If you use the Internet, you are likely to use applied cryptography in your day-to-day functions. This can be accessing you bank account to retrieve your monthly balance to purchasing automotive parts from a warehouse or manufacturer. Companies use cryptography to make sure sensitive data stays confidential between the intended parties and the data stays intact. Cryptography is the art of converting messages into a secret code or cipher. This process alters a plaintext message using an algorithm to create a ciphertext/encrypted message.

History of Ciphers
Cryptography has been in use for thousands of years. In fact, it was in use before 2000 B.C. Egypt in the form of hieroglyphs. The Greeks even used encryption referred to as the Scytale cipher and was worn as a belt by couriers. The Scytale was designed a combination of a long strip of leather with writing on it and a specific sized staff. This leather strip would be wrapped around the staff to decrypt the ciphertext. Julius Caesar also used a cryptographic algorithm referred to as ROT-3. This encryption shifts the alphabet three spaces to the right and was very effective at the time.

Applied Cryptography
Ok, but how does it affect you? The basic uses of cryptography are to provide confidentially (secrecy of the data), integrity (protection from intentional or unintentional alteration), and authentication (prove you are who you say you are). Some forms even allow for Nonrepudiation services that prove that the message was written, sent, or received. We will briefly discuss the most commonly used cryptographic schemes that you may use every day while leaving the trivial details out.

You will hear the terms X.509 and digital certificates (used in digital signatures) throughout this paper. Digital certificates are used in the same way a real signature is used as a verification of endorsement. The most well know companies that sell these certificates are:

? Verisign - http://www.verisign.com/
? Thwarte ? http://www.thawte.com/
(Offers free personal email digital certificates)

Internet traffic (Securing website traffic and email)
HTTPS: Hypertext Transfer Protocol over Secured Socket Layer. Do not mistake HTTPS with SSL. This is a common misnomer that is spread by those that do not understand SSL. HTTPS uses SSL to create an encrypted tunnel between a client and a server. This tunnel lasts the entire connection and is the most common website security feature on the Internet. This form of encryption is established by the use of a server side X.509 certificate that digitally signs the message.

S/MIME: Secure Multipurpose Internet Mail Exchange. S/MIME uses two X.509 certificates (also called digital signature) and both signs and encrypts the email. The author digitally signs the email with their private key. Once this happens, the message is then encrypted with the recipient?s public key and sent. When the message reaches the recipient the message is decrypted with the recipient?s private key, and then verified using the author?s public key. This ensures that people using a packet sniffer (a program that allows a person to view traffic crossing the network) do not see your account information. Email clients like Netscape Communicator and Microsoft Outlook can use S/MIME with little setup required.

S-HTTP: Secured HTTP. The benefit of S-HTTP over HTTPS is the fact that each message is encrypted rather then using a tunnel that is vulnerable to both a man-in-the-middle and a session hijack attack. Another advantage of S-HTTP is that it allows for two-way client/server authentication

Tunneling encryption (Securing network traffic)
IPSec: IP Security Protocol is the most commonly used network encryption for the corporate world. When most people in the computer industry think about Virtual Private Networks (VPN)s, they immediately think of IPSec. Companies that use IPSec need an encrypted tunnel that allows all network traffic to flow through. Unlike SSL, IPSec is not limited to a port. Once the IPSec tunnel has been established, the system should have the same network access that it would have at the physical location. This offers far more power, but also requires far more overhead. Another issue is security. The more open the network, the more vulnerable it is. This is another reason why VPNs are usually on the outside of a firewall. Vulnerabilities to IPSec include session hijacking, and replay attacks.

SSH: Secure Shell provides a terminal like tunnel that protects the data crossing the network and should replace clear text protocols like Telnet and FTP. This allows you to connect to a server over the Internet securely over the Internet and administer remote systems without allowing the rest of the world to see everything you are doing. One of the most popular windows SSH clients is Putty.

SSL: Secured Socket Layer can be used to create a single port/socket Virtual Private Network (VPN) using a server side X.509 certificate. The most common use of SSL is webpage traffic over HTTP or HTTPS. SSL is vulnerable to man-in-the-middle attacks. Anyone can create a CA to distribute certificates, but keep in mind that a digital certificate is only as trustworthy as the CA that controls the certificate.

WEP: Wired Equivalent Privacy. This algorithm uses either a 40-bit key or a 128-bit (24 of the bits is used for the initialization vector) key. Most devices also allow for a wireless access point to filter MAC addresses to increase access controls onto the device. WEP is vulnerable and has been exploited by criminal hackers (crackers) while wardriving since WEP has hit the market. Some of the more popular tools used for wardriving are: Airopeek ? a WiFi packet sniffer Airsnort - a WEP encryption key recovery tool Kismet - an 802.11 layer2 wireless network detector Netstumbler - an 802.11 layer2 wireless network detector

WPA: Wi-Fi Protected Access is a new standard that will overtake the old WEP technology in the near future. WPA uses a Pre-Shared Key (PSK) for SOHO networks, and Extensible Authentication Protocol for other wired/wireless networks for authentication. Some cryptoanalysts claimPSK is a weakness due to the fact that a cracker can access the key and brute force the key until it is known. The encryption scheme that is used is Temporal Key Integrity Protocol (TKIP). TKIP ensures more confidentiality and integrity of the data by using a temporal key instead ofthe traditional static key. Most people welcome this technology over the less secure WEP.

File access (Securing individual files)
Stenography: Stenography is the art of concealing files or messages in other media such as a .JPG image or .MPG video. You can add this data in the unused bits of the file that can be seen by using a common hex editor. Stenography is the easiest way to hide a message, but is by far the least secure. Security by obscurity is like a lock on a car door. It is only intended to keep the honest people honest.

PGP: Pretty Good Privacy is a free program that was created by Philip Zimmerman in 1991 and was the first widely accepted public key system. PGP is suite of encryption tools used for encrypting various types of data and traffic. PGP can be used for S/MIME and digitally signing a message. PGP uses a web of trust that allows the community to trust a certificate rather than a hierarchy Certification Authority (CA) to verifythe user?s identification. More information can be found at http://web.mit.edu/network/pgp.html

Personal/Freeware: This can be downloaded from MIT for free.
? Diffie-Hellman key exchange
? CAST 128 bit encryption
? SHA-1 hashing function

Commercial: PGP? Software Developer Kit (SDK) 3.0.3 has received Federal Information Processing Standards (FIPS) 140-2 Level 1 validation by the National Institute of Standards and Technology (NIST).
? RSA key exchange
? IDEA encryption
? MD5 hashing function

CryptoAPI: Microsoft?s cryptography component that allows developers to encrypt data. Microsoft has also developed an ActiveX control called CAPICOM that will even allow script access to the CryptoAPI.

Each encryption model is vulnerable to one attack or another. Below is a list of attack techniques that are used by cryptoanalysts to break the keys used to protect the messages

Ciphertext-Only: This is the easiest to instigate, but hardest to succeed. The attacker retrieves the ciphertext data through listening to the network traffic. Once the key is has been salvaged, the cracker can attempt to brute force the message until it resembles something legible.

Known-Plaintext: This covers the scenario of the cracker having both the plaintext and corresponding ciphertext of one or more messages. In WWII, the Japanese relied on cryptography, but had a weakness of sending formal messages. These messages were able to be broken because the ciphertext started and ended with the same message. Part of the plaintext was known and cryptoanalysts were able to decipher the message using the known-plaintext method.

Chosen-Plaintext: Similar to the know-plaintext attack, but the attacker can choose the plaintext to be encrypted. An attacker can assume someone else identity and send a message to target that needs to be encrypted. Since the plaintext is chosen and the target sends the encrypted message, the chosen-plaintext attack is successful.

Chosen-Ciphertext: The cryptoanalyst is chooses the ciphertext and has access to the decrypted plaintext.

Birthday Paradox: This attack is successful when a hash value of a plaintext matches the hash value of a completely different plaintext. This anomaly is proven mathematically among 23 people, there are 23*22/2 = 253 pairs, each of which being a potential candidate for a match.

Brute-Force: This form of attack is implemented by passing through every possible solution or combination until the answer is found. This is the most resource and time intensive method of attack

Dictionary: The attacker compares the target hash values with hash values of commonly used passwords. Dictionary files can be downloaded from hundreds of Internet sites.

Man-in-the-Middle: The attacker intercepts messages between two parties without either target knowing that the link between them has been compromised. This allows the attacker to modify the message at will.

Replay: Replay attacks are simply the replay of captured data in an attempt to trick the target into allowing the unauthorized access.

Back at the cyber caf?, if Janet connected to a secured web server using SSL to do her online banking and used S/MIME to send private email, the cyber thief would have never had a chance of seeing her unmentionables.

About the author: Jeremy Martin CISSP, ISSMP, ISSAP, CEI, CEH, CCNA, Network+, A+ Sr. Information Systems Security Consultant PLUSS Corporation - http://www.pluss.net Information Security - http://www.infosecwriter.com (requires flash)
(800) 835-9609 / (406) 892-8600

Member of:
BECCA ? Business Espionage Controls & Countermeasures Association
ISACA? Information Systems Audit and Control Association
(ISC)? - International Information Systems Security Certification Consortium
ISSA - Information Systems Security Association
OISSG - Open Information Systems Security Group
YEN NTEA - Young Executives Network

2.2.09

The Wide Area Network Dilemma

I recently attended a trade show aimed at owners and operators of convenience stores. Dynamic speakers at the show inspired many attendees to ask lots of thoughtful questions. As I stood in our booth talking to these business owners a theme developed: Should we network our stores? And if so, what is the best solution for our business?

Wide Area Networks (WANs) can often be the technology investment that doubles your revenue. ---okay, maybe not double. But I've got your attention and a WAN is definitely a bottom line builder.

In fourteen years of network engineering I have orchestrated successful WAN implementations streamlining ordering, eliminating overtime expenses and reducing shrink. But does every business need a WAN? Answering six key questions ---Who, What, When, Where, Why and How (including How Much)--- is the start to finding out.

Who: Get support from all departments. Anyone who will be affected will need to be involved at some level. A WAN is a significant investment, and even if it will be used only for Point-of-Sale (POS) traffic the project will go much smoother if there is buy-in from the CEO on down. A new WAN will touch training, sales, inventory, purchasing, accounts receivable, accounts payable, IT, and everyone in between. It's better to bring them in than wish you had.

What: Choosing a hardware platform is an important decision. The wrong decision now may cost tens of thousands of dollars two years from now when you want to roll out VoIP and your hardware won't handle it. Open your eyes to the BIG picture and prepare for the future. I recommend to my clients that they should think out no more than five years. The infrastructure will be ready for a facelift at that time.

When: Just as critical as Why. Time is a balancing act. Take as much time as you can to design and implement your WAN properly. Moving too quickly will leave holes that someone (probably you) will fall into. One of my clients had tried the DIY approach before contacting me for help. He implemented his 32 point WAN too quickly and the results were catastrophic. The stores didn't have enough bandwidth to work properly and the VPN tunnels were not properly secured. He spent the majority of his time just keeping the WAN running and was not able to keep up with his day-to-day work. But, as I wrote earlier, time is a balancing act. If you take too long precious momentum is lost and it becomes easy to overlook an element of the project, such as the IP addressing scheme. I have often said, A WAN is a living, breathing creature and sometimes it has attitude!

Where: This is an interesting part of the design decisions. Certainly each store will be part of the WAN but what about corporate HQ? Maybe now is the time to co-locate your data-center in a secure, professional facility? You may benefit from inviting a choice vendor or two into the WAN (called an ExtraNet). If you have retail stores you may want to be connected to your credit card processor for faster (and potentially less expensive) transactions. The same is true for gift card processors, VoIP providers, etc.

Why: There are so many reasons. The one I hear most often is, We want to get access to the POS data for each of our stores. or, We want to start using e-mail. Other reasons may include to reviewing inventory levels, implementing a new enterprise application, providing online training to store staff, monitoring video surveillance, or adding VoIP. It is critical to explore all of the reasons well in advance. Identifying as many desired components at the front end will maximize benefits and ROI. When the time comes to design the network, each application will have its own network requirements.

How (or How Much): WANs come in different colors and flavors. Private, hosted, VPN, software based, hardware based, broadband, layer 2, and layer 3 are just a few options available. To break it down more simply consider these three options:

1. Private, Managed: This option eliminates the need to hire Remote Access Specialists or highly trained (and expensive) engineers who have experience with WAN technology. A private, managed service provider will help you architect the WAN, provide project management for the implementation, and proactively monitor the network 24/7/365 once it is turned up. This results in a fast, secure network that will not require encryption.

2. VPN, Unmanaged: This is the do-it-yourself network that can be self-managed until you hit about four or five stores. After that, it becomes unwieldy to manage and remember multiple broadband providers. You will need to have someone (or a team of technicians) who can travel to the stores and install the equipment as well as (regularly) maintain the firewall security and perform firmware updates.

3. VPN, Managed: In this scenario mission critical data travels over the public Internet between the store and the corporate office. A hardware device (or software) at each end goes through the process of building a tunnel between the stores and the data center. Then each device encrypts the data packets on one end, and decrypts them on the other. Keeping the VPN Tunnel up is intensive enough. Add on to that the hard work of encryption and decryption and you will experience high latency and network outages when the tunnel drops.

The marketplace is rife with WAN providers. This has led to phenomenal competition. Competition leads to innovation (another reason to only build for a five year period). Some of the newest players (2000 to present) bring the best value to their customers. The tier 1 providers are, of course, still there. Smaller, more agile companies may provide the flexibility you need. How much you invest needs to be in direct proportion to the service you receive. Find a company that wants to help you be successful. Have at least two meetings with a company before you start to discuss the How Much question. It is absolutely essential that you both understand what will be needed in terms of bandwidth, uptime, monitoring, redundancy, billing, and other services. Remember, this is an investment to increase revenue. But David, how can that be?, you ask. Consider this:

Fraud, theft, Inventory shrink are all losses we would like to eliminate. Your new WAN will allow for immediate access to POS transactions, current inventory levels, and make catching the till dipper red-handed, adding thousands to your bottom line. Video surveillance will also help catch the nighttime burglar, not to mention the rogue employee that has inventory going out the back door. The entire world is quickly moving toward Voice over Internet Protocol (VoIP) and for good reason. Site-to-site calls are free! Site to Corporate calls are free! Long distance charges can be eliminated! Sending credit card and gift card transactions over the WAN will reduce the processing time from 30 - 40 seconds down to 2 - 3 seconds. Customers move quickly through the check out line and have a happier experience, bringing them back more often. Additionally, processors may lower your per-transaction fees for using a faster connection than dial-up. Creating a WAN will eliminate the need for costly phone lines. A broadband connection can share your existing fax line and you may be able to eliminate lines for ATM machines, credit card machines, and others. These add up to very real dollars being pushed straight to your bottom line.

Making the decision to design and implement a WAN is a terrific first step. Don't underestimate the amount of effort and time that will be required to make your project a success. Find a good partner in the marketplace that is like-minded and will work with you flexibly to meet and exceed your needs.

David Chambers helps clients design, build, and manage their network infrastructures. He lives in Dallas, TX with his lovely wife of four years and their two children. He may be reached at davidcchambers@gmail.com or 866-607-9468.